Return Policy
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return or exchange under the following conditions.
Return Eligibility
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Returns can be requested within 7 days of receiving your order.
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Items must be unused, unworn, and in their original condition with all original packaging and tags (if applicable).
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Products showing signs of wear, damage caused by the customer, or missing original packaging are not eligible for return.
Exchanges
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Size exchanges are available subject to stock availability.
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If the requested size is unavailable, you may choose another available product of equal value or request a refund (if applicable).
Non-Returnable Items
The following items cannot be returned:
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Products that have been worn or used.
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Items damaged due to customer misuse or improper care.
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Clearance or final sale items (if clearly marked as non-returnable).
Return Process
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Contact our customer support within 7 days of delivery.
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Provide your order number and the reason for the return.
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Follow the return instructions provided by our support team.
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Once the returned item is received and inspected, we will notify you of the approval or rejection of your return.
Refunds
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Approved refunds will be processed to the original payment method.
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Refund processing may take 5–10 business days, depending on your payment provider.
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Original shipping charges are non-refundable unless the return is due to a defective or incorrect item.
Incorrect or Defective Items
If you receive the wrong item or a product with a manufacturing defect, please contact us within 48 hours of delivery. We will review the issue and arrange a replacement or refund where appropriate.
Contact Us
For return or exchange requests, please contact us:
Email: your@email.com
Phone/WhatsApp: +92 XXX XXXXXXX